Shipment policy

Shipment of the package in products with stock

As a general rule, parcels are dispatched within 48 hours of receipt of payment, with a tracking number and unsigned delivery number.


Shipping costs include handling and packaging costs, as well as postal costs. We recommend that you group all your items in a single order. We cannot combine two different orders, and shipping costs will apply for each individually. We are not responsible for any damage to your package after shipment, but we do our best to protect all fragile items.

Shipment of the package in products out of stock

If we do not have a physical stock of the requested product, we manufacture it directly for you. In these cases, the delay may be up to 3 months. Manufacturing is not started until the receipt of the order and the corresponding payment.